Shipping policy

ShellVibe United States Shipping Policy.

This policy is established to provide you with complete clarity on our shipping procedures and policies. By placing an order on our site, you agree to the terms set forth herein.

We offer free delivery with tracking for United States.

Shipping Charge and Time:

Handling Time: 1 to 3 days (Monday to Friday)
Transit Time: 7 to 14 days (Monday to Friday)

For United States Orders:

Shipping Costs

Free Shipping: We offer complimentary shipping on all domestic orders. Enjoy the convenience of free shipping, reflecting our commitment to transparent pricing with no hidden fees.🔰 Premium Delivery Option: For an additional $6.76, customers have the choice to upgrade to our Premium Delivery service. This option provides added , Fast Order treatment, Premium assistance, protection against shipping loss, damage, and theft claims, ensuring your order arrives safely and giving you extra peace of mind.

Shipping Name	Transit Time	Shipping Fee
Free Shipping	7 to 14 days (Monday to Friday)	Free
Premium Delivery Option	7 to 14 days (Monday to Friday)	$6.76

Shipping Details

Carrier: We proudly partner with CAINIAO and USPS for reliable and efficient delivery.
Domestic Shipping: Most shipments are in transit for 3 business days. Orders placed by 12:00 PM will be processed the same day. Our operating hours are Monday through Friday.

Modifying Your Order

Address Changes: To modify the delivery address, please contact us within one day of your order at contact@shellvibe.com or call +1 401-205-0017. Address changes cannot be made once an order is in transit.
Cancellations: Orders can be canceled any time before shipment. For shipped orders, please refer to our return policy.

Tracking Your Order

Stay updated on your order's journey! Track its progress at our "Track My Order" page: Track my Order

Handling Damaged Packages

Should you encounter a package damaged in transit, kindly refuse it upon delivery and alert our customer service. If the package was delivered in your absence, please contact us at contact@shellvibes.com or call +1 401-205-0017.

CUSTOMER SUPPORT :

For any questions you can send us a message via our contact page by clicking here

Availability: Our customer support is available Monday to Friday - 9am - 6pm

Response time: Response within 24h maximum. (check your spam)

Phone: +1 401-205-0017

Mail: support@shellvibes.com

Address: 2915 OGLETOWN ROAD, Newark, Delaware,19713 , United States